Terms & Conditions
Effective Date: September 2026
Last Updated: September 2026
Welcome to FoonStore.com. By accessing our website, registering an account, or placing an order for retail or wholesale products (including mobile phone accessories, replacement parts, and Rixus brand products), you agree to be bound by the following Terms & Conditions. Please read them carefully before completing any transaction.
1. General Information & Scope
Operational Identity: FoonStore.com operates as an online retail and wholesale platform specializing in mobile phone accessories, components, and related tech goods.
Applicability: These terms apply to all users, visitors, retail customers, and wholesale business partners.
Modifications: We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Changes will take effect immediately upon posting to the website.
2. Account Registration & Security
To access certain features (such as wholesale pricing or order history), you may need to create an account.
You are responsible for maintaining the confidentiality of your account credentials and password.
FoonStore.com reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Orders, Acceptance & Pricing
Order Placement: Submitting an order constitutes an offer to purchase. All orders are subject to our acceptance and product availability. We will confirm your order via email or system notification.
Pricing: Prices for retail and wholesale customers are displayed clearly on our platform. Wholesale pricing may require account approval. We reserve the right to change prices at any time without prior notice.
Taxes & Duties: Applicable value-added tax (VAT), sales tax, and shipping/handling fees will be calculated during checkout or detailed in your official invoice.
4. Warranty Policy (Product-Specific)
Warranty Terms: Warranty coverage, validity periods, and specific conditions are strictly determined according to the information provided in each individual product description.
Review Before Purchase: Customers are required to read the product description carefully prior to buying. If a product description specifies a warranty period or condition, that specific term applies.
Default Condition: If a product description does not explicitly state a warranty duration or terms, the product is supplied on an "as-is" basis, or subject to a standard Dead on Arrival (DOA) reporting window of 48 hours from delivery for manufacturing defects.
Exclusions: Warranties are immediately voided if the product has suffered physical damage, liquid damage, misuse, unauthorized repair, or improper installation (particularly relevant for mobile replacement parts, screens, and flex cables).
5. Returns, Refunds & Claims
Retail Returns: Retail customers may request a return within 14 days of receiving their order, provided the item is unused, in its original packaging, and in fully resalable condition.
Wholesale Inspections & Claims: Wholesale and bulk buyers must inspect shipments upon arrival. Any discrepancies, missing items, or damaged goods in wholesale orders must be reported within 48 hours of delivery.
Return Shipping: Customers are responsible for return shipping costs unless the received item was incorrect, damaged, or defective upon arrival as verified by our support team.
6. Shipping, Delivery & Risk of Loss
Dispatch: We process and dispatch orders via trusted postal and courier networks. Estimated delivery times are approximations and may vary due to carrier delays, geographic location, or customs clearance (for international shipments).
Risk of Loss: Title and risk of loss for all products pass to the customer upon successful handover of the goods to the shipping carrier.
7. Limitation of Liability
To the maximum extent permitted by applicable law, FoonStore.com, its owners, and partners shall not be held liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data loss, business interruption, or damages resulting from the improper installation of mobile parts—arising out of or related to the use of our website or products.
8. Intellectual Property
All content on FoonStore.com—including logos, product images, text, graphics, and software code—is the property of FoonStore.com or its brand partners (such as Rixus) and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Governing Law & Dispute Resolution
These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with applicable commercial and consumer protection regulations. Any legal disputes arising from these terms shall be settled in the competent courts of the jurisdiction where our business operates.
10. Contact Information
For any questions, support requests, warranty claims, or wholesale inquiries, please reach out to our customer service team directly through the contact channels available on FoonStore.com.